SMGS: Frequently Asked Questions

What is SMGS ?
How can i get information about my current license ?
How to get support from Tritux ?
How much SMS throughput can SMGS handle ?
Is it possible to install SMGS in a load-balancing or fail-over HA cluster ?
How can i monitor SMS traffic ?
Where is SMGS log files ?

Q: What is SMGS ?

SMGS is the abreviation of Short Messaging Gateway System which is a enterprise-class SMS gateway built on top of open source components:

Kannel project.
OpenSMPP
PHP

SMGS ensure SMS mediation, routing, tracking and advanced reporting, user, connector and application management through a lightweight and simple web interface.

Q: How can i get information about my current license ?

After installation, the license information can be found at /etc/smgs/license.info, you can find in this file information about license user, expiry date, SMS throughput and target operation system.

Q: How to get support from Tritux ?

Tritux is providing 24h/7d full support (phone, mail & ticket) to users having unlimited licenses, and working hours (GMT+1) ticket support to users having trial licenses.
To get support for your downloaded copy, you can contact us via:

Our support portal.
Email: support [at] tritux [dot] com
Phone: +216 71 90 31 40

Q: How much SMS throughput can SMGS handle ?

There's no theoric limit, the throughput depends on the hosting hardware performance and deployed architecture (load balancing cluster ..), on a very basic configuration (one server with 4Gb RAM and 32bit dual core CPU) you can easily reach about 100 SMS per second.
Tritux can support you in sizing and designing strong architectures to run SMGS at very high throughputs and highly available service as we have already deployed the gateway in many critical-mission platforms for telecom operators and VAS providers.