Operations and Maintenance
Tritux offers several levels of support ranging from basic web assistance to 24/7 technical phone support, all designed to meet any of your needs;
• Tritux support services allow you to manage your Tritux solutions as well as safely develop extensions.
• Tritux offers many levels of (SLA) subscription to meet your company’s development or production needs.
• Production Support Service provides you with a quick response to problems occurring in your production environment, aligned with a 24/7 phone support.
Available Support Subscription levels are : Silver, Gold and Platinum.